Frequently Asked Questions
Find quick answers to common questions about orders, shipping, returns, and more.
Orders & Shipping
Standard shipping within the US takes 5-7 business days. Express shipping is available for 2-3 day delivery. International shipping typically takes 7-14 business days depending on the destination.
We offer free standard shipping on all orders over PKR 15,000. Orders under PKR 15,000 have a flat rate of PKR 500 for standard shipping. Express shipping is available for PKR 1,000. International shipping rates vary by destination.
Yes! We ship to over 50 countries worldwide. International orders may be subject to import duties and taxes, which are the responsibility of the recipient. Tracking is available for all international shipments.
Absolutely. Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account and viewing your order history.
We process orders quickly to ensure fast delivery. If you need to make changes, please contact us within 1 hour of placing your order. After this window, we may not be able to accommodate changes.
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